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How are we doing with communication and engagement for family and community...
Family and Community Support works with children and families who are particularly vulnerable, recognising their strengths and building on them. Nuala Scott, from the service’s Youth Offending Team,...
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How are we doing on providing excellent service?
Two services in Children and Families have been accredited with the national standard for delivering excellent public services, Customer Service Excellence (CSE). Family and Community Support in...
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Education, Children and Families Committee – 9 October 2012
A report by John Heywood (departmental assistant to Cllr Paul Godzik, Convener of Education, Children and Families Committee) following the Committee meeting on 9 October 2012. For the first time, the...
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How are we doing on engagement?
As a listening department, we are keen to engage with everyone who uses Children and Families services, so that we can identify what we do well and where we can make improvements. David Maguire,...
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A warm welcome to new Family Solutions and Multisystemic Therapy services
Donny Scott (Service Manager, Family and Community Support) introduces two newly formed services: Family Solutions will provide direct support to families at the earliest opportunity and work in...
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Helping families to find their strengths and tackle problems
Our Family Solutions service works with families to build on their strengths and find solutions to social, health, relationship or parenting difficulties, including multiple and complicated problems....
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Passing with flying colours – Customer Service Excellence
Three services in Children and Families have successfully completed their second annual re-assessment for Customer Service Excellence (CSE). The successful services are the Education Welfare Service...
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